Welcome! Thank you for visiting Metro Medical, the industry leader in answering services.

Whether you are a current customer or a prospective one, we welcome you. Metro Medical offers you the ideal combination of a friendly local presence where you are a person not an account, backed by the resources of one of the largest answering service networks in the United States. Advantages of this network include access to the latest technology, in-house training and quality control programs, good vendor relationships, ample spare parts, depth of management and financial stability. This translates into better, more reliable and more professional service for you, the client.


For the Medical Professional

Metro Medical was founded to provide medical professionals an answering service specifically to address their unique needs and requirements. Every major decision in the company, from the choice of equipment, to the software to offer multiple message slips on the same account. Thus creating a customized solution that has been refined and improved upon over the last 25 years.


So, whether you are in a private or group practice, or part of a large hospital department, Metro Medical has the knowledge and experience to handle your ……

calls accurately and professionally. This commitment has allowed us to become a recognized leader in the industry, and the preferred provider for Partners HealthCare.


A HIPAA answering service is a seamless solution to safeguard your patients’ healthcare information. All of our operators are HIPAA compliant. This means they are aware of the sensitive nature of healthcare concerns, and are trained to always maintain the highest level of confidentiality.

For Commercial Businesses

Metro Medical was chosen by our clients to provide commercial services by word of mouth from our abilities to provide outstanding service. Our state of the art equipment allows us the flexibility to customize your account to meet your ever changing needs. Whether your business is property management, HVAC, real estate, lawyers or any type of service we can meet and exceed your needs.