Metro Medical Philosophy: Your Needs First

Metro Medical was founded to provide medical professionals an answering service specifically to address their unique needs and requirements. Every major decision in the company, from the choice of equipment, to the training of operators, to the back-office software, was selected because of its suitability to handle medical-related calls. As a result, we have created a customized solution that has been refined and improved upon over the last 18 years. So, whether you are in a private or group practice, or part of a large hospital department, Metro Medical has the knowledge and experience to handle your calls accurately and professionally. Feel free to review our services either in detail or at a glance.


Your Focus is Our Focus

Meeting the needs of your patients while managing a busy practice is a 24 hour-a-day responsibility. For the past eighteen years, Metro Medical has supported medical professionals like you by providing excellent telephone support around the clock. With each and every customer, our focus and desire remains the same—to establish a meaningful, long-term, and personal relationship governed by the highest standard of service. This commitment has allowed us to become a recognized leader in the industry, and the preferred provider for Partners HealthCare.

Peace of Mind

Would you like to be more productive during the day? Or really enjoy your time off? By relying on Metro Medical to handle your calls you will have more time for other important projects. With Metro Medical’s reliable and accurate service to answer and dispatch calls, our customers have peace of mind. Instead of worrying about the answering service, concentrate on what’s important to you. Hire us to do our job and you will be better able to do yours.